UK guaranteed next day delivery by special delivery Â£7.95
Delivered by 1pm next day if ordered by 10am weekdays
Click and collect from our store
We will email when your order is ready to be collected usually the same day
European delivery Â£7.50, FREE on orders over Â£250
Usually delivered in 3 to 4 days
Worldwide delivery Â£12.50
Usually delivered 4 to 5 days
We endeavour to despatch orders the same working day and will send an email confirming despatch.
During busy periods such as sale time we cannot guarantee all items will be in stock, if this happens you will be refunded as soon as possible.
Orders outside the EU may be liable to import duty which is the responsibility of the purchaser.
We hope you are happy with your purchase but if you do wish to return the goods for any reason, please do so within 14 days enclosing the returns sheet sent with the order. Refunds are processed weekly but please allow up to 14 days, you will receive an email confirming your refund has been processed.
We can only accept items that are returned unused with original tags attached and have not been worn or altered. Sorry we cannot accept returns on underwear or earrings unless faulty.
Returns from the USA must have a customs declaration attached stating returning goods originating from the EEC and the box OTHER ticked.
We are not liable for the payment of return postage.
Items should be returned to:
Blue Returns Department
32 Kings Street
We recommend that you return items via registered mail. We cannot accept liability for goods lost or damaged in transport.
We use the industry leading internet payment company WorldPay to protect your card details and protect you and us from fraud. For millions of people around the world, WorldPay is the way to pay - trusted and secure. WorldPay payment solutions are trusted by thousands of businesses, big and small. WorldPay provides a secure connection to your card issuer, without itself holding information regarding the goods or services you have ordered. The following outlines the how you can make a payment through the WorldPay Payment Service and how we deal with the transaction.
How does the WorldPay Payment Service work?
A shopper visits an e-commerce website and selects the items that they would like to buy.
The shopper then proceeds to the merchant's checkout with their shopping basket. This generates a summary description of the purchase that is sent to WorldPay for payment processing. This submission is often referred to as the "purchase token".
The shopper is redirected to WorldPay's secure server where they are presented with a series of payment pages, enabling them to choose their payment method and enter their payment details.
WorldPay records the shopper's payment details against the details submitted in the purchase token to produce a transaction.